Frequently Asked Questions
Answers to all your questions about bk000
From opening an account to bonuses, payments, and security — find straightforward answers to all your bk000 questions on this page.
bk000 is a trusted online gaming platform in Bangladesh. New players and experienced members alike often have questions. Clear and simple answers about how to open an account, how to deposit via bKash or Nagad, what the welcome bonus conditions are, and how cricket betting works are all organised in the sections below. If you cannot find what you are looking for, contact our 24/7 live chat support.
Account and Registration
Deposits and Withdrawals
Games and How to Play
Bonuses and Promotions
Security and Responsible Gaming
Account and Registration
To open an account at bk000, you need an active mobile number and your correct date of birth. Simply fill in the registration form with your name, mobile number, password, and currency (BDT) to create your account. The whole process takes just a few minutes. Please note that only those aged 21 and above may open an account at bk000.
No. Under bk000 rules, each person may have only one account. Attempting to create multiple accounts may result in all accounts being suspended, and any deposited funds may be forfeited. If you have a problem, contact us directly via live chat.
Click the "bk000 Login" link in the navigation menu. Enter your registered mobile number and password to log in. If you forget your password, use the "Forgot Password?" option to verify your mobile number and set a new password.
Yes, you may be required to verify your identity in order to make withdrawals. Usually, sending a photo of your National ID (NID) or passport to support is enough to complete the process. This is done to ensure the security of your account.
Absolutely. bk000 is fully mobile-friendly. The site runs smoothly on any modern smartphone browser (Chrome, Firefox, Safari). No separate app download is needed — you can play all games and make payments directly from your browser.
Deposits and Withdrawals
When you deposit via bKash, the balance is usually added to your bk000 account within a few minutes. Select bKash on the payment page, enter the amount, and send it to the bKash number provided. Entering the correct transaction ID ensures the process is completed quickly.
The minimum deposit at bk000 is ৳200 (the same across all payment methods). For withdrawals, the minimum amount is ৳1,000. You can start playing with a small balance, but the set minimum must be met before you can withdraw.
Yes. Both Nagad and Rocket can be used for deposits and withdrawals at bk000. bKash, Upay, and bank transfer are also supported. After submitting a withdrawal request, the funds reach your mobile wallet or bank account within 10 to 45 minutes.
bk000 itself does not charge any deposit or withdrawal fees. However, your mobile banking provider (such as bKash or Nagad) may apply their own transaction charges, as set by their own policies. Contact our support for assistance.
Withdrawals are normally completed within 10 to 45 minutes. If it remains pending longer than that, make sure your account is verified and that the wagering requirements have been met. If the issue continues, contact us via 24/7 live chat or at [email protected].
Games and How to Play
Go to the cricket section on bk000 and select any ongoing or upcoming BPL match. You will find various markets including match winner, toss, top batter, and total runs. Add your chosen bet to the bet slip, set the amount, and confirm. Bets can be changed up until the match starts.
bk000's live casino features live table games from Evolution Gaming and Ezugi — live roulette, live blackjack, live baccarat, live Sic Bo, and much more. Enjoy a real-time playing experience with professional dealers.
RTP stands for "Return to Player" — it is the theoretical rate at which a game returns a percentage of total wagers to players over the long term. A higher RTP means a theoretically greater chance of getting returns, but it is a statistical average — results may vary each session. All games at bk000 are certified to ensure fair play.
Go to the slots page on bk000, select the game you want, set your bet size, and spin. Slot games are primarily luck-based, but bankroll management is important — always play within your limits. You will find popular titles from Pragmatic Play, PG Soft, and JILI in our lobby.
Aviator is a crash game by Spribe. A plane takes off and a multiplier keeps increasing. You need to cash out before the plane crashes. If you cash out at the right moment, you win according to the multiplier at that point. It is fast, exciting, and fully fair play certified.
Yes. bk000's arcade games are built with a mobile-first design, so you get the best experience on a smartphone. JILI fishing games such as Mega Fishing and Bomb Fishing, along with various other arcade titles, run well even on smaller screens.
Bonuses and Promotions
bk000 offers a 120% bonus on your first deposit, up to ৳15,000. For example, if you deposit ৳1,000, you can start playing with a total of ৳2,200. To withdraw the bonus, you need to meet a 10x wagering requirement — meaning you need to place bets totalling 10 times your combined deposit and bonus before it becomes withdrawable.
Say you deposit ৳2,000 and receive a ৳2,400 bonus — a total of ৳4,400. To meet the 10x wagering requirement, you need to place a total of ৳44,000 in bets (on any game). You do not need to do this all at once — it adds up as you play. Once the requirement is met, the bonus balance becomes fully withdrawable.
Playing actively at bk000 automatically moves you up through VIP levels. There are four levels — Bronze (up to 0.4% weekly cashback), Silver (up to 0.8%), Gold (up to 1.1%), and Platinum (up to 1.5%). The more you play, the higher you climb, and the more cashback and special benefits you receive.
Yes, bk000 runs reload bonuses, cashback offers, and seasonal promotions for regular players. Special offers come around during major tournaments like IPL, T20 World Cup, and BPL. Log in and check the "Offers" section of your account to see the latest promotions.
No. You cannot withdraw directly after receiving a bonus — you must first meet the wagering requirement (10x). After the requirement is met, any winnings earned from the bonus become fully withdrawable. It is recommended that you read the full terms and conditions before accepting a bonus.
Security and Responsible Gaming
bk000 uses SSL encryption technology to keep all your information and transactions secure. Personal data is never sold or shared with third parties. You can read the full privacy policy on our Privacy Policy page.
bk000 is for those aged 21 and above only. Opening an account for minors is strictly prohibited. Date of birth is verified during registration, and we reserve the right to suspend accounts in cases of suspicion.
bk000 takes responsible gaming very seriously. If you feel you are exceeding your limits, contact us via live chat to request a deposit limit, session limit, or temporary self-exclusion. For more details, visit our "Responsible Gaming" page.
This depends on the duration of the self-exclusion. After a short-term break (such as 1 to 6 weeks), the account may be reactivated. However, reactivating a long-term exclusion requires additional verification. Our support team will assist you through this process.
All games at bk000 are powered by software from reputable providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others). These games use Random Number Generator (RNG) technology that is independently audited. Every result is entirely random and no one has the ability to manipulate outcomes.
Use a strong and unique password that you have not used anywhere else. Do not share your password with anyone. Avoid logging in on public or shared devices. If you notice any unusual activity in your account, change your password immediately and inform us via live chat.
Still have questions? Contact support
If you could not find a solution to your problem in the questions above, our expert support team is always here for you. Get help directly in English.
24/7 Live Chat Support
Log in to the site and click the chat button — get instant help in English.
Log in to the site and click the chat button — get instant help in English.
Email Support
[email protected]
[email protected]
Responsible Gaming Assistance
Contact support to set playing limits or request self-exclusion.
Contact support to set playing limits or request self-exclusion.
Start playing at bk000 today
Join one of Bangladesh's trusted gaming platforms. Enjoy up to ৳15,000 with a 120% bonus on your first deposit.